/* Panel de Sofía · AXTIA. Multi-cliente: los tres colores de marca llegan de /api/estado (negocio.marca) y app.js los
   pone en :root; todo lo demás se deriva de ellos con color-mix(). Celular primero en lo táctil: toques de 44 px,
   campos de 16 px (Safari no hace zoom), áreas seguras y nada que dependa de hover. */
:root{
  /* Marca (valores por omisión; app.js los sobrescribe) */
  --marca:#4c8634; --marca-claro:#89bf68; --tinta:#14261c;
  /* Derivados de la marca */
  --marca-osc:color-mix(in srgb,var(--marca) 70%,var(--tinta));
  --marca-btn:color-mix(in srgb,var(--marca) 84%,var(--tinta));
  --marca-soft:color-mix(in srgb,var(--marca) 9%,#fff);
  --marca-soft2:color-mix(in srgb,var(--marca) 18%,#fff);
  --marca-borde:color-mix(in srgb,var(--marca) 32%,#fff);
  /* Neutros teñidos con la tinta de la marca */
  --ink:var(--tinta);
  --ink2:color-mix(in srgb,var(--tinta) 84%,#fff);
  --muted:color-mix(in srgb,var(--tinta) 70%,#fff);
  --dim:color-mix(in srgb,var(--tinta) 50%,#fff);
  --line:color-mix(in srgb,var(--tinta) 10%,#fff);
  --line2:color-mix(in srgb,var(--tinta) 18%,#fff);
  --fondo:color-mix(in srgb,var(--tinta) 3.5%,#fff);
  --fondo2:color-mix(in srgb,var(--tinta) 6%,#fff);
  --white:#fff;
  /* Estados (fijos: no dependen de la marca) */
  --ok:#1f7a4f; --oksoft:#e3f3ea; --okborde:#bfe0cc;
  --warn:#9a5a06; --warnsoft:#fdf1dc; --warnborde:#f1d59f;
  --bad:#b0302a; --badsoft:#fce8e6; --badborde:#f1c3bf;
  --blue:#2a609a; --bluesoft:#e6eef8;
  --wa-bg:#efeae2; --wa-out:#d9fdd3; --wa-head:#008069; --wa-meta:#667781;
  --sombra:0 1px 2px rgba(20,38,28,.04),0 8px 24px rgba(20,38,28,.05);
  --sombra2:0 18px 44px rgba(20,38,28,.12);
  --disp:"Montserrat","Helvetica Neue",Arial,sans-serif;
  --sans:"Lato","Helvetica Neue",-apple-system,"Segoe UI",Roboto,Arial,sans-serif;
  --nav-h:64px;
  color-scheme:light;
}
*{box-sizing:border-box}
html,body{margin:0;min-height:100%}
html{-webkit-text-size-adjust:100%}
body{background:var(--fondo);color:var(--ink);font:15px/1.5 var(--sans);-webkit-font-smoothing:antialiased;-webkit-tap-highlight-color:color-mix(in srgb,var(--marca) 14%,transparent)}
[hidden]{display:none!important}
button,input,select,textarea{font:inherit;color:inherit}
button{cursor:pointer}
h1,h2,h3,h4{font-family:var(--disp);margin:0;letter-spacing:-.01em;color:var(--ink)}
a{color:var(--marca-osc)}
p{margin:0}
:focus-visible{outline:2.5px solid var(--marca-osc);outline-offset:2px;border-radius:6px}
main:focus{outline:none}
.sr{position:absolute!important;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap;border:0}
.saltar{position:fixed;left:12px;top:-60px;z-index:100;background:var(--ink);color:#fff;padding:10px 14px;border-radius:10px;text-decoration:none;font-weight:700}
.saltar:focus{top:12px}
.mut{color:var(--muted)}
.chico{font-size:13px}
.i{width:20px;height:20px;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round;flex:none;display:block}
[data-ico]{display:inline-flex}
.eyebrow{font-size:11px;letter-spacing:.18em;text-transform:uppercase;color:var(--marca-osc);font-weight:900;display:flex;align-items:center;gap:10px}
.eyebrow::after{content:"";width:26px;height:1.5px;background:currentColor;opacity:.45}
.eyebrow.claro{color:var(--marca-claro)}
kbd{font:700 11px var(--sans);border:1px solid var(--line2);border-bottom-width:2px;border-radius:5px;padding:0 5px;background:#fff}

/* ── Botones y campos ── */
.btn{border:1px solid var(--line2);background:var(--white);border-radius:999px;min-height:44px;padding:9px 18px;font-weight:700;font-size:14.5px;display:inline-flex;align-items:center;justify-content:center;gap:8px;text-decoration:none;color:var(--ink);transition:background .15s,border-color .15s,box-shadow .15s;white-space:nowrap}
.btn .i{width:18px;height:18px}
.btn:hover{border-color:var(--dim)}
.btn.pri{background:var(--marca-btn);color:#fff;border-color:var(--marca-btn)}
.btn.pri:hover{background:var(--marca-osc);border-color:var(--marca-osc)}
.btn.bad{color:var(--bad);border-color:var(--badborde)}
.btn.bad:hover{background:var(--badsoft)}
.btn.ghost{border-color:transparent;background:transparent;color:var(--muted)}
.btn.ghost:hover{background:var(--fondo2);color:var(--ink)}
.btn.sm{min-height:36px;padding:6px 13px;font-size:13.5px}
.btn.grande{min-height:50px;font-size:16px}
.btn.icono{width:44px;padding:0}
.btn:disabled{opacity:.55;cursor:default}
.btn.ocupado{cursor:progress}
.btns{display:flex;gap:8px;flex-wrap:wrap;align-items:center}
.btns.fin{justify-content:flex-start;margin-top:4px}
input[type=text],input[type=tel],input[type=password],input[type=number],input[type=search],textarea{width:100%;border:1px solid var(--line2);border-radius:10px;min-height:46px;padding:10px 12px;background:#fff;font-size:16px;color:var(--ink);transition:border-color .15s,box-shadow .15s}
input:focus,textarea:focus{outline:none;border-color:var(--marca);box-shadow:0 0 0 3px color-mix(in srgb,var(--marca) 20%,transparent)}
textarea{resize:vertical;line-height:1.4}
::placeholder{color:var(--dim)}
.campo{display:grid;gap:6px;font-size:13.5px;font-weight:700;color:var(--ink2)}
.campo small{font-weight:400;color:var(--muted);font-size:13px;line-height:1.4}
.err{color:var(--bad);font-size:14px;min-height:20px;font-weight:700}
.con-suf{display:flex;align-items:stretch;border:1px solid var(--line2);border-radius:10px;background:#fff;overflow:hidden;transition:border-color .15s,box-shadow .15s}
.con-suf:focus-within{border-color:var(--marca);box-shadow:0 0 0 3px color-mix(in srgb,var(--marca) 20%,transparent)}
.con-suf input{border:0;border-radius:0;box-shadow:none!important;min-width:0;font-variant-numeric:tabular-nums}
.con-suf em{font-style:normal;display:grid;place-items:center;padding:0 12px;color:var(--muted);font-weight:700;font-size:13.5px;background:var(--fondo);white-space:nowrap}
.con-suf.pre input{text-align:right}

/* ── Chips, puntos, píldoras ── */
.chip{display:inline-flex;align-items:center;gap:5px;font-size:11.5px;font-weight:900;padding:3px 9px;border-radius:999px;background:var(--fondo2);color:var(--muted);line-height:1.35;white-space:nowrap}
.chip .i{width:13px;height:13px;stroke-width:2.2}
.chip.ok{background:var(--oksoft);color:var(--ok)}
.chip.warn{background:var(--warnsoft);color:var(--warn)}
.chip.bad{background:var(--bad);color:#fff}
.chip.blue{background:var(--bluesoft);color:var(--blue)}
.chip.tl{background:var(--marca-soft2);color:var(--marca-osc)}
.dot{display:inline-block;width:8px;height:8px;border-radius:50%;background:var(--dim);flex:none}
.dot.ok{background:var(--ok);box-shadow:0 0 0 0 color-mix(in srgb,var(--ok) 50%,transparent);animation:latido 2s infinite}
.dot.warn{background:#d08a1a}.dot.bad{background:var(--bad)}.dot.mut{background:var(--dim)}
@keyframes latido{70%{box-shadow:0 0 0 7px transparent}100%{box-shadow:0 0 0 0 transparent}}
.pill{display:inline-flex;align-items:center;gap:8px;border-radius:999px;padding:6px 13px;font-size:12.5px;font-weight:900;border:1px solid var(--line);background:#fff;white-space:nowrap}
.pill.ok{background:var(--oksoft);color:var(--ok);border-color:var(--okborde)}
.pill.warn{background:var(--warnsoft);color:var(--warn);border-color:var(--warnborde)}
.pill.bad{background:var(--badsoft);color:var(--bad);border-color:var(--badborde)}
.pill.mut{color:var(--muted)}
.pill:empty{display:none}
.cnt{background:var(--ink);color:#fff;border-radius:999px;min-width:22px;height:22px;display:inline-grid;place-items:center;font-size:11.5px;font-weight:900;padding:0 7px;font-variant-numeric:tabular-nums;line-height:1}
.cnt.urg{background:var(--bad)}
.cnt:empty{display:none}

/* ── Avisos y bandas ── */
.aviso{display:flex;gap:10px;align-items:flex-start;border-radius:12px;padding:12px 14px;font-size:14px;border:1px solid transparent}
.aviso .i{margin-top:1px}
.aviso.warn{background:var(--warnsoft);color:#6e4005;border-color:var(--warnborde)}
.aviso.ok{background:var(--oksoft);color:#14573a;border-color:var(--okborde)}
.aviso.bad{background:var(--badsoft);color:#7d1f1a;border-color:var(--badborde)}
.banda{display:flex;gap:12px;align-items:flex-start;border-radius:12px;padding:12px 14px;border:1px solid}
.banda .i{width:22px;height:22px;margin-top:1px}
.banda b{display:block;font-size:14.5px}
.banda span{display:block;font-size:14px}
.banda small{display:block;font-size:12px;opacity:.8;margin-top:3px}
.banda.warn{background:var(--warnsoft);border-color:var(--warnborde);color:#6e4005}
.banda.bad{background:var(--badsoft);border-color:var(--badborde);color:#7d1f1a;box-shadow:inset 4px 0 0 var(--bad)}

/* ── Estados vacíos y de carga ── */
.vacio{display:grid;justify-items:center;text-align:center;gap:6px;padding:40px 20px;color:var(--muted)}
.vacio b{color:var(--ink);font:700 16px/1.3 var(--disp)}
.vacio span:last-child{max-width:36ch;font-size:14px}
.v-ico{width:52px;height:52px;border-radius:50%;display:grid;place-items:center;background:var(--marca-soft);color:var(--marca-osc);margin-bottom:6px}
.v-ico .i{width:24px;height:24px}
.esq-it,.kpi.esq{background:linear-gradient(90deg,var(--fondo2) 0%,var(--fondo) 50%,var(--fondo2) 100%);background-size:200% 100%;animation:brillo 1.4s linear infinite;border-radius:12px}
.esq-it{height:58px;margin:10px}
.kpi.esq{min-height:132px;border:0}
@keyframes brillo{to{background-position:-200% 0}}

/* ── Acceso ── */
.login{min-height:100vh;min-height:100dvh;display:grid;grid-template-columns:minmax(0,1.05fr) minmax(0,1fr);background:#fff}
.l-marca{position:relative;overflow:hidden;color:#fff;padding:44px 52px;display:flex;flex-direction:column;justify-content:space-between;gap:32px;
  background:radial-gradient(120% 80% at 100% 0%,color-mix(in srgb,var(--marca-claro) 45%,transparent) 0%,transparent 55%),radial-gradient(90% 70% at 0% 100%,color-mix(in srgb,var(--marca) 55%,transparent) 0%,transparent 60%),var(--tinta)}
.l-marca::after{content:"";position:absolute;inset:auto -80px -120px auto;width:360px;height:360px;border-radius:50%;border:1px solid rgba(255,255,255,.12);box-shadow:0 0 0 60px rgba(255,255,255,.03),0 0 0 120px rgba(255,255,255,.02);pointer-events:none}
.l-logo{display:flex;align-items:center;gap:12px;font:800 15px var(--disp);letter-spacing:.01em}
.l-logo img{width:52px;height:52px;border-radius:14px;background:#fff;padding:4px;object-fit:contain}
.l-copy{display:grid;gap:18px;max-width:520px;position:relative;z-index:1}
.l-titulo{font:800 clamp(26px,3vw,38px)/1.15 var(--disp);letter-spacing:-.02em;text-wrap:balance}
.l-lista{list-style:none;margin:6px 0 0;padding:0;display:grid;gap:12px;font-size:15.5px;color:rgba(255,255,255,.88)}
.l-lista li{display:flex;gap:12px;align-items:flex-start}
.l-ico{width:36px;height:36px;border-radius:10px;background:rgba(255,255,255,.1);border:1px solid rgba(255,255,255,.14);display:grid!important;place-items:center;flex:none;color:var(--marca-claro)}
.l-ico .i{width:19px;height:19px}
.l-pie{font-size:11px;letter-spacing:.2em;text-transform:uppercase;color:rgba(255,255,255,.6);font-weight:900;position:relative;z-index:1}
.l-lado{display:grid;place-items:center;padding:32px 24px}
.l-form{width:min(400px,100%);display:grid;gap:16px}
.l-form h1{font-size:30px;line-height:1.15}
.l-logo-movil{display:none;width:60px;height:60px;border-radius:14px}
.pass{position:relative;display:block}
.pass input{padding-right:52px}
.b-ojo{position:absolute;right:2px;top:50%;transform:translateY(-50%);width:44px;height:44px;border:0;background:transparent;color:var(--muted);display:grid;place-items:center;border-radius:10px}
.b-ojo[aria-pressed=true]{color:var(--marca-osc)}
.l-ayuda{font-size:13px;color:var(--muted)}

/* ── Estructura ── */
.app{display:grid;grid-template-columns:252px minmax(0,1fr);min-height:100vh;min-height:100dvh}
.side{background:var(--white);border-right:1px solid var(--line);display:flex;flex-direction:column;gap:6px;padding:max(20px,env(safe-area-inset-top)) 14px 16px max(14px,env(safe-area-inset-left));position:sticky;top:0;height:100vh;height:100dvh;z-index:30}
.sb-logo{display:flex;gap:11px;align-items:center;padding:2px 6px 16px;border-bottom:1px solid var(--line);margin-bottom:6px}
.sb-logo img{width:42px;height:42px;border-radius:10px;object-fit:contain;flex:none}
.sb-logo b{display:block;font:800 13.5px/1.2 var(--disp)}
.sb-logo span{font-size:12px;color:var(--muted)}
.sb-k{font-size:10.5px;letter-spacing:.18em;text-transform:uppercase;color:var(--dim);font-weight:900;margin:14px 10px 6px}
nav.tabs{display:flex;flex-direction:column;gap:2px}
nav.tabs a{position:relative;display:grid;grid-template-columns:22px minmax(0,1fr) auto auto;align-items:center;gap:10px;min-height:44px;padding:9px 11px;border-radius:10px;font-weight:700;font-size:14.5px;color:var(--ink2);text-decoration:none;transition:background .15s}
nav.tabs a .ni{color:var(--dim)}
nav.tabs a:hover{background:var(--fondo)}
nav.tabs a.on{background:var(--marca-soft);color:var(--marca-osc)}
nav.tabs a.on::before{content:"";position:absolute;left:-14px;top:10px;bottom:10px;width:3px;border-radius:0 3px 3px 0;background:var(--marca)}
nav.tabs a.on .ni{color:var(--marca)}
nav.tabs .cnt{margin-left:2px}
.sb-on{margin-top:auto;border:1px solid var(--line);background:var(--fondo);border-radius:12px;padding:12px 13px;display:grid;gap:2px}
.sb-on .sb-k2{display:flex;align-items:center;gap:8px;font-size:10.5px;letter-spacing:.16em;text-transform:uppercase;font-weight:900;color:var(--muted)}
.sb-on b{font:800 15px/1.25 var(--disp)}
.sb-on small{font-size:12px;color:var(--muted);line-height:1.35}
.sb-on.ok{background:var(--oksoft);border-color:var(--okborde)}.sb-on.ok b{color:var(--ok)}
.sb-on.warn{background:var(--warnsoft);border-color:var(--warnborde)}.sb-on.warn b{color:var(--warn)}
.sb-on.bad{background:var(--badsoft);border-color:var(--badborde)}.sb-on.bad b{color:var(--bad)}
.salir{justify-content:flex-start;margin-top:4px}

.main{min-width:0;display:flex;flex-direction:column}
.topbar{position:sticky;top:0;z-index:20;display:flex;align-items:center;justify-content:space-between;gap:12px;padding:max(12px,env(safe-area-inset-top)) max(32px,env(safe-area-inset-right)) 12px 32px;background:color-mix(in srgb,var(--fondo) 88%,transparent);backdrop-filter:saturate(1.4) blur(10px);-webkit-backdrop-filter:saturate(1.4) blur(10px);border-bottom:1px solid var(--line)}
.tb-izq{display:flex;align-items:center;gap:10px;min-width:0}
.tb-logo{display:none;width:34px;height:34px;border-radius:9px;object-fit:contain}
.crumb{font-size:13.5px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.crumb .sep{margin:0 8px;color:var(--dim)}
.crumb b{color:var(--ink)}
.tb-der{display:flex;align-items:center;gap:8px}
.tb-salir{display:none}
.contenido{padding:26px max(32px,env(safe-area-inset-right)) 64px 32px;width:100%;max-width:1360px;min-width:0}
.vista{display:none;min-width:0}
.vista.on{display:grid;gap:20px;animation:entra .2s ease-out}
@keyframes entra{from{opacity:0;transform:translateY(4px)}to{opacity:1;transform:none}}
.cab{display:grid;gap:6px}
.cab.fila{display:flex;justify-content:space-between;align-items:flex-end;gap:16px;flex-wrap:wrap}
.cab.fila>div:first-child{display:grid;gap:6px}
.cab h1{font-size:clamp(24px,2.5vw,30px);line-height:1.15;text-wrap:balance;display:flex;align-items:center;gap:12px}
.lead{color:var(--muted);max-width:72ch;font-size:15px}
.card{background:var(--white);border:1px solid var(--line);border-radius:16px;padding:20px 22px;box-shadow:var(--sombra);min-width:0}
.card h3{font-size:17px;line-height:1.25;margin-top:4px}
.c-cab{display:flex;justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:14px}
.c-ico{width:38px;height:38px;border-radius:11px;display:grid;place-items:center;background:var(--marca-soft);color:var(--marca-osc);flex:none}
h4{margin:18px 0 8px;font:900 11px var(--sans);letter-spacing:.16em;text-transform:uppercase;color:var(--muted)}

/* ── Inicio ── */
.h-ico{width:40px;height:40px;border-radius:12px;display:grid;place-items:center;flex:none}
.h-ico .i{width:22px;height:22px;stroke-width:2.2}
.h-ico.ok{background:var(--oksoft);color:var(--ok)}.h-ico.warn{background:var(--warnsoft);color:var(--warn)}.h-ico.bad{background:var(--badsoft);color:var(--bad)}.h-ico.mut{background:var(--fondo2);color:var(--muted)}
.atender{border-radius:16px;border:1px solid var(--line);background:#fff;box-shadow:var(--sombra);overflow:hidden}
.atender:empty{display:none}
.at-cab{display:flex;gap:14px;align-items:center;padding:16px 20px}
.at-cab b{display:block;font:800 16.5px/1.3 var(--disp)}
.at-cab span{display:block;font-size:14px;color:var(--muted)}
.at-ico{width:42px;height:42px;border-radius:12px;display:grid;place-items:center;flex:none}
.atender.nada .at-ico{background:var(--oksoft);color:var(--ok)}
.atender.hay{border-color:var(--warnborde)}
.atender.hay .at-cab{background:var(--warnsoft)}.atender.hay .at-ico{background:#fff;color:var(--warn)}
.atender.urg{border-color:var(--badborde);box-shadow:0 0 0 3px color-mix(in srgb,var(--bad) 10%,transparent),var(--sombra)}
.atender.urg .at-cab{background:var(--badsoft)}.atender.urg .at-cab b{color:var(--bad)}.atender.urg .at-ico{background:var(--bad);color:#fff}
.at-lista{list-style:none;margin:0;padding:0}
.at-it{display:grid;grid-template-columns:40px minmax(0,1fr) auto 20px;gap:12px;align-items:center;padding:12px 20px;border-top:1px solid var(--line);text-decoration:none;color:inherit;min-height:64px}
.at-it:hover{background:var(--fondo)}
.at-it.urg{background:color-mix(in srgb,var(--badsoft) 45%,#fff)}
.at-it.urg .av{background:var(--bad);color:#fff}
.at-c{min-width:0;display:grid;grid-template-columns:minmax(0,1fr)}
.at-c b{display:block;font-size:15px}
.at-c span{display:block;font-size:13.5px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.at-d{display:grid;justify-items:end;gap:3px}
.at-d small{font-size:12px;color:var(--muted)}
.at-f{color:var(--dim)}
.at-mas{display:block;padding:12px 20px;border-top:1px solid var(--line);font-weight:700;font-size:14px;text-decoration:none}
.kpis{list-style:none;margin:0;padding:0;display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:14px}
.kpi{background:var(--white);border:1px solid var(--line);border-radius:14px;box-shadow:var(--sombra);min-width:0;transition:border-color .15s,transform .15s}
.kpi>a,.kpi>div{display:grid;gap:2px;padding:16px 16px 14px;color:inherit;text-decoration:none;height:100%;align-content:start}
.kpi>a:hover{background:var(--fondo);border-radius:14px}
.k-ico{width:36px;height:36px;border-radius:10px;display:grid;place-items:center;background:var(--marca-soft);color:var(--marca-osc);margin-bottom:10px}
.k-ico .i{width:19px;height:19px}
.k-l{font-size:12.5px;color:var(--muted);font-weight:700}
.kpi b{font:800 28px/1.15 var(--disp);font-variant-numeric:tabular-nums;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.kpi small{font-size:12.5px;color:var(--muted)}
.kpi.warn{border-color:var(--warnborde)}.kpi.warn .k-ico{background:var(--warnsoft);color:var(--warn)}.kpi.warn b{color:var(--warn)}
.kpi.bad{border-color:var(--badborde)}.kpi.bad .k-ico{background:var(--bad);color:#fff}.kpi.bad b{color:var(--bad)}
.barra{display:block;height:6px;border-radius:999px;background:var(--fondo2);overflow:hidden;margin-top:8px}
.barra i{display:block;height:100%;border-radius:inherit;background:var(--marca);transition:width .3s}
.kpi.warn .barra i{background:#d08a1a}
.dos{display:grid;grid-template-columns:minmax(0,1.2fr) minmax(0,1fr);gap:18px;align-items:start}
.col{display:grid;gap:18px;min-width:0}

/* Tarjeta de WhatsApp */
.wa{container-type:inline-size;display:grid;gap:18px}
.wa-cab{display:flex;gap:14px;align-items:flex-start}
.wa-cab h2{font-size:22px;line-height:1.2;margin-top:4px}
.wa-cab p{font-size:14px;margin-top:3px}
.wa-ico{width:50px;height:50px;border-radius:14px;display:grid;place-items:center;flex:none}
.wa-ico .i{width:26px;height:26px}
.wa-ico.ok{background:var(--ok);color:#fff}.wa-ico.ok .i{stroke-width:2.6}
.wa-ico.brand{background:var(--marca-soft);color:var(--marca-osc)}
.wa-ico.bad{background:var(--badsoft);color:var(--bad)}
.wa-ico.mut{background:var(--fondo2);color:var(--muted)}
.wa-num{display:grid;gap:2px;background:var(--oksoft);border:1px solid var(--okborde);border-radius:12px;padding:12px 16px}
.wa-num span{font-size:12px;color:#14573a;font-weight:700;letter-spacing:.06em;text-transform:uppercase}
.wa-num b{font:800 22px/1.2 var(--disp);font-variant-numeric:tabular-nums;color:var(--ink)}
.wa-ok{list-style:none;margin:0;padding:0;display:grid;gap:8px;font-size:14px;color:var(--ink2)}
.wa-ok li{display:flex;gap:9px;align-items:flex-start}
.wa-ok .i{color:var(--ok);width:18px;height:18px;margin-top:1px;stroke-width:2.4}
.vincular{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:24px;align-items:start}
.pasos-n{list-style:none;counter-reset:p;margin:0;padding:0;display:grid;gap:14px}
.pasos-n li{counter-increment:p;display:grid;grid-template-columns:32px minmax(0,1fr);gap:12px;align-items:center;font-size:14.5px;line-height:1.45}
.pasos-n li::before{content:counter(p);width:32px;height:32px;border-radius:50%;display:grid;place-items:center;background:var(--marca-btn);color:#fff;font:800 14px var(--disp)}
.qr-marco{margin:0;display:grid;gap:10px;justify-items:center;background:#fff;border:1px solid var(--line2);border-radius:18px;padding:14px;box-shadow:var(--sombra);position:relative}
.qr-marco::before{content:"";position:absolute;inset:-6px;border-radius:22px;border:2px dashed var(--marca-borde);pointer-events:none}
.qr-marco img{width:236px;height:236px;display:block;image-rendering:pixelated;border-radius:6px}
.qr-marco figcaption{display:flex;align-items:center;gap:7px;font-size:12.5px;color:var(--muted);font-weight:700}
.vivo{width:8px;height:8px;border-radius:50%;background:var(--ok);animation:latido 2s infinite}
details.alt{border-top:1px solid var(--line);padding-top:14px;display:grid;gap:10px}
details.alt summary{cursor:pointer;font-weight:700;color:var(--marca-osc);font-size:14.5px;min-height:32px;display:flex;align-items:center;list-style-position:inside}
details.alt[open] summary{margin-bottom:6px}
details.alt>*+*{margin-top:8px}
.fila-in{display:flex;gap:8px;flex-wrap:wrap}
.fila-in input{flex:1 1 200px;width:auto}
.codigo{font:800 clamp(26px,6cqi,34px)/1 ui-monospace,Menlo,Consolas,monospace;letter-spacing:.14em;background:var(--marca-soft);border:1px dashed var(--marca-borde);border-radius:12px;padding:14px 18px;display:inline-block;color:var(--ink)}
.cargando-wa{display:flex;align-items:center;gap:12px;padding:16px;border-radius:12px;background:var(--fondo);font-weight:700;color:var(--ink2)}
.giro{width:22px;height:22px;border-radius:50%;border:3px solid var(--marca-soft2);border-top-color:var(--marca);animation:gira .8s linear infinite;flex:none}
@keyframes gira{to{transform:rotate(360deg)}}
@container (max-width:500px){.vincular{grid-template-columns:1fr}.qr-marco{order:-1;justify-self:center}}

/* Modo */
#cardModo{container-type:inline-size}
.modos{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;margin:14px 0 12px}
@container (max-width:539px){.modos{grid-template-columns:minmax(0,1fr)}.modo-op{grid-template-columns:24px minmax(0,1fr);column-gap:12px;align-items:center;padding:12px 40px 12px 14px}.modo-op .i{grid-row:1/3;margin:0}}
.modo-op{display:grid;gap:4px;justify-items:start;text-align:left;border:1.5px solid var(--line2);background:#fff;border-radius:14px;padding:13px 13px 12px;min-height:44px;transition:border-color .15s,background .15s;position:relative}
.modo-op .i{color:var(--muted);margin-bottom:4px}
.modo-op b{font:800 14.5px var(--disp)}
.modo-op small{font-size:12.5px;color:var(--muted);line-height:1.35}
.modo-op:hover{border-color:var(--dim)}
.modo-op.on::after{content:"";position:absolute;top:10px;right:10px;width:18px;height:18px;border-radius:50%;background:currentColor;-webkit-mask:radial-gradient(circle,#000 38%,transparent 40%);mask:radial-gradient(circle,#000 38%,transparent 40%)}
.modo-op.on{border-color:currentColor}
.modo-op.m-apagado.on{color:var(--muted);background:var(--fondo)}
.modo-op.m-prueba.on{color:var(--warn);background:var(--warnsoft)}
.modo-op.m-activo.on{color:var(--ok);background:var(--oksoft)}
.modo-op.on .i,.modo-op.on b{color:currentColor}
.nota-p{display:flex;gap:8px;align-items:flex-start;font-size:13.5px;background:var(--fondo);border-radius:10px;padding:10px 12px;margin-bottom:8px}
.nota-p .i{width:17px;height:17px;color:var(--warn);margin-top:1px}
.mini-citas{list-style:none;margin:0;padding:0;display:grid}
.mini-citas li{display:grid;grid-template-columns:72px minmax(0,1fr) auto;gap:12px;align-items:center;padding:10px 0;border-top:1px solid var(--line)}
.mini-citas li:first-child{border-top:0;padding-top:0}
.mc-dia{display:grid;text-align:center;background:var(--fondo);border-radius:10px;padding:6px 4px;line-height:1.2}
.mc-dia b{font-size:12px;text-transform:capitalize}
.mc-dia span{font:800 15px var(--disp);font-variant-numeric:tabular-nums}
.mc-dia.hoy{background:var(--marca-btn);color:#fff}
.mc-c{min-width:0}
.mc-c b{display:block;font-size:14.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.mc-c span{display:block;font-size:13px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}

/* ── Conversaciones ── */
.filtros{display:flex;gap:10px;flex-wrap:wrap;align-items:center}
.buscar{position:relative;display:block;flex:1 1 220px;min-width:200px}
.buscar>span[data-ico]{position:absolute;left:12px;top:50%;transform:translateY(-50%);color:var(--dim);pointer-events:none}
.buscar input{padding-left:40px;border-radius:999px;min-height:44px}
.seg{display:inline-flex;background:#fff;border:1px solid var(--line2);border-radius:999px;padding:3px;gap:2px;flex-wrap:wrap}
.seg button{border:0;background:transparent;border-radius:999px;min-height:38px;padding:7px 14px;font-size:13.5px;font-weight:700;color:var(--muted);display:inline-flex;align-items:center;gap:6px}
.seg button:hover{color:var(--ink)}
.seg button.on{background:var(--ink);color:#fff}
.sc{background:var(--bad);color:#fff;border-radius:999px;font-size:11px;padding:1px 7px;font-weight:900}
.sc:empty{display:none}
.bandeja{display:grid;grid-template-columns:330px minmax(0,1fr);gap:18px;align-items:start}
.lista{background:var(--white);border:1px solid var(--line);border-radius:16px;box-shadow:var(--sombra);overflow-x:hidden;overflow-y:auto;max-height:calc(100dvh - 210px);position:sticky;top:84px}
.grupo{position:sticky;top:0;z-index:1;background:var(--fondo);font-size:10.5px;letter-spacing:.16em;text-transform:uppercase;font-weight:900;color:var(--muted);padding:8px 16px;border-bottom:1px solid var(--line)}
.grupo.urg{background:var(--badsoft);color:var(--bad)}
.it{display:flex;gap:12px;padding:13px 16px;border-bottom:1px solid var(--line);text-decoration:none;color:inherit;position:relative;transition:background .12s}
.it:last-child{border-bottom:0}
.it:hover{background:var(--fondo)}
.it.on{background:var(--marca-soft)}
.it.on::before{content:"";position:absolute;left:0;top:0;bottom:0;width:3px;background:var(--marca)}
.it.coord{background:color-mix(in srgb,var(--warnsoft) 55%,#fff)}
.it.urg{background:color-mix(in srgb,var(--badsoft) 70%,#fff)}
.it.urg::before{content:"";position:absolute;left:0;top:0;bottom:0;width:4px;background:var(--bad)}
.it.urg .av{background:var(--bad);color:#fff}
.av{width:40px;height:40px;border-radius:50%;background:var(--marca-soft2);color:var(--marca-osc);display:grid;place-items:center;font:800 13.5px var(--disp);flex:none}
.av.grande{width:48px;height:48px;font-size:16px}
.av.urg{background:var(--bad);color:#fff}
.it-c{min-width:0;flex:1;display:grid;grid-template-columns:minmax(0,1fr);gap:1px;justify-items:start}
.it .nm{display:flex;justify-content:space-between;align-items:baseline;gap:8px;width:100%}
.it .nm b{font-size:14.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.it .nm small{color:var(--muted);font-weight:700;font-size:11.5px;white-space:nowrap;font-variant-numeric:tabular-nums}
.it.nl .nm small{color:var(--marca-osc)}
.it .pr{font-size:12.5px;font-weight:700;color:var(--marca-osc);max-width:100%;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.it .rs{display:flex;gap:8px;align-items:center;width:100%;font-size:13px;color:var(--muted)}
.it .rs .tx{flex:1;min-width:0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.it .rs i{font-style:normal;font-weight:700;color:var(--ink2)}
.it.nl .rs .tx{color:var(--ink);font-weight:700}
.it .rs .cnt{background:var(--ok);flex:none}
.it .chip{margin-top:5px}

.detalle{container-type:inline-size;background:var(--white);border:1px solid var(--line);border-radius:16px;box-shadow:var(--sombra);padding:18px 20px 20px;min-height:420px;display:grid;gap:14px;align-content:start;min-width:0}
.d-cab{display:flex;align-items:center;gap:12px;min-width:0}
.d-cab.solo{margin-bottom:-10px}
.d-volver{display:none!important;margin-left:-8px}
.d-quien{min-width:0;flex:1}
.d-quien h2{font-size:21px;line-height:1.2;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.d-quien .mut{font-size:13.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.barra-acc{display:flex;justify-content:space-between;align-items:center;gap:12px;flex-wrap:wrap;padding:12px 14px;border-radius:12px;background:var(--fondo);border:1px solid var(--line)}
.quien{display:flex;gap:8px;align-items:center;font-size:13.5px;font-weight:700;flex:1 1 240px}
.quien .i{width:18px;height:18px}
.quien.ok{color:var(--ok)}.quien.warn{color:var(--warn)}.quien.bad{color:var(--bad)}.quien.mut{color:var(--muted)}
.d-tabs{display:none;background:var(--fondo2);border-radius:12px;padding:4px;gap:4px}
.d-tabs button{flex:1;border:0;background:transparent;border-radius:9px;min-height:40px;font-weight:700;font-size:14px;color:var(--muted)}
.d-tabs button[aria-selected=true]{background:#fff;color:var(--ink);box-shadow:0 1px 3px rgba(20,38,28,.1)}
.dpanes{display:grid;grid-template-columns:minmax(0,1fr) 300px;grid-template-areas:"chat ficha" "chat log";grid-template-rows:auto 1fr;gap:16px;align-items:start;min-width:0}
.p-chat{grid-area:chat;min-width:0;display:grid;gap:8px}
.p-ficha{grid-area:ficha}
.p-log{grid-area:log}
.dpanes .card{box-shadow:none;background:var(--fondo);padding:16px}
@container (max-width:699px){
  .d-tabs{display:flex}
  .dpanes{grid-template-columns:minmax(0,1fr);grid-template-areas:"chat" "ficha" "log";grid-template-rows:auto}
  .dpanes[data-tab=chat] .p-ficha,.dpanes[data-tab=chat] .p-log,.dpanes[data-tab=ficha] .p-chat,.dpanes[data-tab=ficha] .p-log,.dpanes[data-tab=log] .p-chat,.dpanes[data-tab=log] .p-ficha{display:none}
}

/* Hilo estilo WhatsApp. OJO: cada hijo del contenedor flex con scroll lleva flex-shrink:0 (si no, las burbujas se aplastan a 0 px). */
.hilo{background-color:var(--wa-bg);background-image:radial-gradient(rgba(60,50,30,.05) 1px,transparent 1.2px);background-size:16px 16px;border-radius:14px;padding:12px 12px 14px;display:flex;flex-direction:column;gap:4px;height:clamp(360px,calc(100dvh - 470px),740px);overflow-y:auto}
.hilo>*,.chat>*{flex-shrink:0}
.hilo>:first-child{margin-top:auto}
.dia{align-self:center;background:#fff;color:var(--wa-meta);font-size:12px;font-weight:700;padding:4px 12px;border-radius:8px;margin:8px 0 4px;box-shadow:0 1px 1px rgba(0,0,0,.06)}
.msg{max-width:min(82%,520px);padding:6px 9px 4px 10px;border-radius:10px;font-size:14.5px;line-height:1.4;white-space:pre-wrap;overflow-wrap:anywhere;background:#fff;align-self:flex-start;box-shadow:0 1px 1px rgba(0,0,0,.08);flex-shrink:0;color:#111b21}
.msg.entra{border-top-left-radius:3px}
.msg.sale{align-self:flex-end;background:var(--wa-out);border-top-right-radius:3px}
.msg.entra+.msg.entra,.msg.sale+.msg.sale{border-radius:10px;margin-top:-1px}
.msg.equipo{background:#fff4e2;box-shadow:inset 3px 0 0 #d98b3a,0 1px 1px rgba(0,0,0,.08)}
.msg.sistema{align-self:center;background:#fdf3c4;color:#54493a;font-size:12.5px;text-align:center;max-width:90%;border-radius:8px}
.msg .who{display:block;font-size:11.5px;font-weight:900;color:#a45b16;margin-bottom:1px}
.msg .meta{display:block;text-align:right;font-size:11px;color:var(--wa-meta);margin-top:2px;font-variant-numeric:tabular-nums}
.msg.sistema .meta{display:none}
.responder{display:flex;gap:8px;align-items:flex-end;background:#fff;border:1px solid var(--line2);border-radius:24px;padding:5px 5px 5px 14px;transition:border-color .15s,box-shadow .15s}
.responder:focus-within{border-color:var(--marca);box-shadow:0 0 0 3px color-mix(in srgb,var(--marca) 20%,transparent)}
.responder textarea{border:0;box-shadow:none!important;resize:none;min-height:40px;max-height:160px;padding:9px 0;border-radius:0;background:transparent}
.b-env{width:44px;height:44px;border-radius:50%;border:0;background:var(--wa-head);color:#fff;display:grid;place-items:center;flex:none}
.b-env:disabled{opacity:.5}
.r-ayuda{font-size:12.5px;color:var(--muted);padding:0 6px}

/* Ficha */
.f-prog{display:grid;gap:2px;margin:-4px 0 12px;font-size:12.5px;color:var(--muted);font-weight:700}
.f-prog .barra{margin-top:4px}
.dpanes .f-prog .barra{background:#fff}
.fgrid{display:grid;grid-template-columns:1fr 1fr;gap:8px;margin:0}
.fld{background:#fff;border:1px solid var(--line);border-radius:10px;padding:8px 11px;min-width:0}
.fld.ancho{grid-column:1/-1}
.fld dt{font-size:11.5px;color:var(--muted);font-weight:700}
.fld dd{margin:1px 0 0;font-size:14px;font-weight:700;overflow-wrap:anywhere}
.fld.nota{background:var(--warnsoft);border-color:var(--warnborde)}
.fld.nota dt{color:var(--warn)}
.faltan{font-size:12.5px;color:var(--muted);margin-top:10px}
.f-cita{display:flex;gap:10px;align-items:center;background:var(--oksoft);border:1px solid var(--okborde);border-radius:10px;padding:10px 12px}
.f-cita .i{color:var(--ok)}
.f-cita span{display:block;font-size:12px;color:#14573a;font-weight:700}
.f-cita b{font-size:14.5px}
.f-pres{list-style:none;margin:0;padding:0;display:grid;gap:6px}
.f-pres li{display:flex;justify-content:space-between;gap:10px;background:#fff;border:1px solid var(--line);border-radius:10px;padding:8px 11px;font-size:14px}
.f-pres b{font-variant-numeric:tabular-nums;white-space:nowrap}
/* Registro como línea de tiempo */
.tlinea{list-style:none;margin:12px 0 0;padding:0;display:grid}
.tlinea li{position:relative;padding:0 0 12px 22px;font-size:13.5px;display:grid;gap:1px}
.tlinea li::before{content:"";position:absolute;left:4px;top:6px;width:9px;height:9px;border-radius:50%;background:#fff;border:2px solid var(--marca)}
.tlinea li::after{content:"";position:absolute;left:8px;top:17px;bottom:-2px;width:1.5px;background:var(--line2)}
.tlinea li:last-child::after{display:none}
.tlinea li:first-child::before{background:var(--marca)}
.tlinea time{font-size:11.5px;color:var(--muted);font-weight:700;font-variant-numeric:tabular-nums}

/* ── Agenda ── */
#agenda{display:grid;gap:22px}
.a-res{list-style:none;margin:0;padding:0;display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px}
.a-res li{background:#fff;border:1px solid var(--line);border-radius:14px;padding:14px 16px;box-shadow:var(--sombra);display:grid}
.a-res li:first-child{background:var(--marca-btn);border-color:var(--marca-btn);color:#fff}
.a-res li:first-child span,.a-res li:first-child small{color:rgba(255,255,255,.85)}
.a-res span{font-size:12.5px;font-weight:700;color:var(--muted)}
.a-res b{font:800 28px/1.15 var(--disp);font-variant-numeric:tabular-nums}
.a-res small{font-size:12.5px;color:var(--muted)}
.a-dia{display:grid;gap:10px}
.a-tit{display:flex;align-items:center;gap:10px;font-size:17px;flex-wrap:wrap}
.a-tit small{font:700 13px var(--sans);color:var(--muted)}
.tag{background:var(--marca-btn);color:#fff;border-radius:999px;font:900 11.5px var(--sans);letter-spacing:.08em;text-transform:uppercase;padding:4px 10px}
.a-dia.manana .tag{background:var(--marca-soft2);color:var(--marca-osc)}
.a-lista{list-style:none;margin:0;padding:0;background:#fff;border:1px solid var(--line);border-radius:16px;box-shadow:var(--sombra);overflow:hidden}
.a-dia.hoy .a-lista{border-color:var(--marca-borde);box-shadow:0 0 0 3px var(--marca-soft),var(--sombra)}
.cita{display:grid;grid-template-columns:84px minmax(0,1fr) 200px 196px;gap:16px;align-items:center;padding:14px 18px;border-top:1px solid var(--line)}
.cita:first-child{border-top:0}
.c-hora{display:grid;line-height:1.2}
.c-hora b{font:800 20px var(--disp);font-variant-numeric:tabular-nums}
.c-hora small{font-size:12px;color:var(--muted)}
.c-info{min-width:0;display:grid}
.c-info b{font-size:15px}
.c-info span{font-size:13.5px;color:var(--ink2)}
.c-info small{font-size:12.5px;color:var(--muted)}
.c-chips{display:flex;gap:6px;flex-wrap:wrap;justify-content:flex-end}
.c-acc{display:flex;gap:6px;justify-content:flex-end;flex-wrap:wrap}
.cita.cancelada .c-hora b,.cita.cancelada .c-info b{text-decoration:line-through;color:var(--muted)}
.cita.cancelada,.cita.pasada{background:var(--fondo)}
.cita.pasada .c-hora b{color:var(--muted)}
.a-pasadas{background:#fff;border:1px solid var(--line);border-radius:16px;overflow:hidden}
.a-pasadas summary{cursor:pointer;padding:14px 18px;font-weight:700;min-height:48px}
.a-pasadas .a-lista{border:0;border-top:1px solid var(--line);border-radius:0;box-shadow:none}

/* ── Probar ── */
.prueba{display:grid;grid-template-columns:400px minmax(0,1fr);gap:22px;align-items:start}
.tel{background:#15191a;border-radius:40px;padding:11px;height:min(680px,calc(100dvh - 200px));min-height:520px;display:flex;flex-direction:column;box-shadow:var(--sombra2)}
.tel-cab{display:flex;align-items:center;gap:10px;background:var(--wa-head);color:#fff;padding:14px 16px 12px;border-radius:30px 30px 0 0}
.tel-cab img{width:36px;height:36px;border-radius:50%;background:#fff;object-fit:contain}
.tel-cab b{display:block;font-size:15px;line-height:1.2}
.tel-cab small{font-size:12px;opacity:.85}
.tel .chat{flex:1;background-color:var(--wa-bg);background-image:radial-gradient(rgba(60,50,30,.05) 1px,transparent 1.2px);background-size:16px 16px;padding:12px 10px;overflow-y:auto;display:flex;flex-direction:column;gap:4px;overscroll-behavior:contain}
.winput{display:flex;gap:7px;padding:8px;background:var(--wa-bg);border-radius:0 0 30px 30px}
.winput input{flex:1;border:0;border-radius:22px;min-height:44px;padding:10px 16px;background:#fff}
.winput input:focus{box-shadow:0 0 0 2px var(--wa-head)}
.winput button{width:44px;height:44px;border-radius:50%;border:0;background:var(--wa-head);color:#fff;display:grid;place-items:center;flex:none}
.sugs{display:grid;gap:6px;align-self:stretch;margin-top:6px}
.sug{border:1px solid rgba(0,128,105,.25);background:#fff;color:#0b5c4c;border-radius:14px;padding:9px 12px;text-align:left;font-size:13.5px;font-weight:700;min-height:44px}
.sug:hover{background:#f2fbf8}
.typing{align-self:flex-start;background:#fff;border-radius:10px;border-top-left-radius:3px;padding:12px 14px;display:flex;gap:4px;box-shadow:0 1px 1px rgba(0,0,0,.08)}
.typing i{width:7px;height:7px;border-radius:50%;background:#9aa7ae;animation:salta 1.2s infinite}
.typing i:nth-child(3){animation-delay:.15s}.typing i:nth-child(4){animation-delay:.3s}
@keyframes salta{0%,60%,100%{transform:none;opacity:.6}30%{transform:translateY(-4px);opacity:1}}
#pFicha .banda{margin-top:14px}

/* ── Ajustes ── */
.ajustes{display:grid;gap:18px;max-width:900px}
.aj-sec{display:grid;gap:16px}
.aj-cab{display:flex;gap:14px;align-items:flex-start}
.aj-cab h2{font-size:17px;line-height:1.3}
.aj-cab p{font-size:14px;margin-top:2px}
.fila2{display:grid;grid-template-columns:1fr 1fr;gap:16px}
.precios{list-style:none;margin:0;padding:0;border:1px solid var(--line);border-radius:12px;overflow:hidden}
.precios li{display:flex;justify-content:space-between;align-items:center;gap:16px;padding:12px 14px;border-top:1px solid var(--line);transition:background .15s}
.precios li:first-child{border-top:0}
.precios li>div{min-width:0}
.precios b{display:block;font-size:14.5px}
.precios small{display:block;font-size:12.5px;color:var(--muted);line-height:1.35}
.precios .con-suf{width:200px;flex:none}
.precios li.cambio{background:var(--marca-soft)}
.precios li.cambio .con-suf{border-color:var(--marca)}
.guardar{position:sticky;bottom:12px;z-index:5;display:flex;justify-content:space-between;align-items:center;gap:12px;background:#fff;border:1px solid var(--line);border-radius:16px;padding:10px 10px 10px 18px;box-shadow:var(--sombra2)}
.guardar span{font-size:14px}
.guardar .pendiente{color:var(--warn);font-weight:700}

/* ── Aviso flotante ── */
.toast{position:fixed;left:50%;bottom:max(24px,env(safe-area-inset-bottom));transform:translateX(-50%) translateY(20px);display:flex;align-items:center;gap:10px;background:var(--ink);color:#fff;padding:12px 18px 12px 14px;border-radius:14px;font-size:14.5px;font-weight:700;opacity:0;transition:opacity .2s,transform .2s;z-index:60;max-width:min(92vw,520px);pointer-events:none;box-shadow:var(--sombra2)}
.toast .i{color:var(--marca-claro)}
.toast.bad{background:#7d1f1a}.toast.bad .i{color:#ffc9c4}
.toast.on{opacity:1;transform:translateX(-50%)}

/* ── Pacientes ── */
input[type=email],input[type=datetime-local],select{width:100%;border:1px solid var(--line2);border-radius:10px;min-height:46px;padding:10px 12px;background:#fff;font:16px var(--sans);color:var(--ink);transition:border-color .15s,box-shadow .15s}
select{appearance:none;background-image:linear-gradient(45deg,transparent 50%,var(--muted) 50%),linear-gradient(135deg,var(--muted) 50%,transparent 50%);background-position:calc(100% - 18px) 50%,calc(100% - 13px) 50%;background-size:5px 5px;background-repeat:no-repeat;padding-right:34px}
select:focus{outline:none;border-color:var(--marca);box-shadow:0 0 0 3px color-mix(in srgb,var(--marca) 20%,transparent)}
input[readonly]{background:var(--fondo);color:var(--muted)}
.opc{font-weight:400;color:var(--dim);font-size:12.5px}
.chip.e-fuerte{background:var(--ok);color:#fff}
.chip.e-perdido{background:var(--badsoft);color:var(--bad)}
.chip.e-nc{background:var(--fondo2);color:var(--muted);text-decoration:line-through}
.chip.etq{background:#fff;border:1px solid var(--line2);color:var(--ink2);font-weight:700}
.alta{display:grid;gap:14px}
.alta .c-cab{margin-bottom:0}
.pac-lista{display:grid;gap:14px;min-width:0}
.pac-filtros{justify-content:space-between}
.autor{display:flex;align-items:center;gap:8px;font-size:13px;color:var(--muted);font-weight:700;flex:0 1 240px}
.autor input{min-height:40px;padding:7px 11px;font-size:14px}
.autor span{white-space:nowrap}
.embudo{display:flex;gap:6px;overflow-x:auto;scrollbar-width:thin;padding-bottom:2px}
.embudo button{flex:none;display:inline-flex;align-items:center;gap:7px;border:1px solid var(--line2);background:#fff;border-radius:12px;min-height:42px;padding:6px 11px;font-size:13px;font-weight:700;color:var(--ink2)}
.embudo button b{font:800 13px var(--disp);color:var(--muted);background:var(--fondo2);border-radius:999px;padding:1px 8px}
.embudo button .paso{width:19px;height:19px;border-radius:50%;display:grid;place-items:center;background:var(--marca-soft2);color:var(--marca-osc);font-size:11px;font-weight:900}
.embudo button.fuera{color:var(--muted);border-style:dashed}
.embudo button:hover{border-color:var(--dim)}
.embudo button.on{background:var(--ink);border-color:var(--ink);color:#fff}
.embudo button.on b{background:rgba(255,255,255,.18);color:#fff}
.embudo button.on .paso{background:#fff;color:var(--ink)}
.tabla-pac{padding:0;overflow:hidden}
.tp-cab,.tp-fila{display:grid;grid-template-columns:minmax(0,2.2fr) minmax(0,1.1fr) minmax(0,1.6fr) minmax(0,1.5fr) 88px;gap:14px;align-items:center;padding:12px 18px}
.tp-cab{background:var(--fondo);border-bottom:1px solid var(--line);font-size:11px;letter-spacing:.14em;text-transform:uppercase;font-weight:900;color:var(--muted);padding-top:10px;padding-bottom:10px}
.tp-fila{border-top:1px solid var(--line);text-decoration:none;color:inherit;min-height:68px}
.tp-cab+.tp-fila{border-top:0}
.tp-fila:hover{background:var(--fondo)}
.tp-fila.vencida{box-shadow:inset 3px 0 0 var(--bad)}
.tp-fila.hoy{box-shadow:inset 3px 0 0 #d08a1a}
.tp-fila small{display:block;font-size:12.5px;color:var(--muted);line-height:1.35;overflow:hidden;text-overflow:ellipsis}
.tp-pac{display:flex;gap:11px;align-items:center;min-width:0}
.tp-pac>span:last-child{min-width:0}
.tp-pac b{display:block;font-size:14.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.tp-etapa{display:grid;justify-items:start;gap:3px}
.tp-prox b,.tp-auto b{display:flex;align-items:center;gap:5px;font-size:13.5px}
.tp-prox b .i,.tp-auto b .i{width:15px;height:15px;flex:none}
.tp-prox b.vencida{color:var(--bad)}
.tp-prox b.hoy{color:var(--warn)}
.tp-prox small,.tp-auto small{display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;white-space:normal}
.tp-ult{text-align:right}
.tags{display:flex;flex-wrap:wrap;gap:4px;margin-top:3px}
.tags i{font-style:normal;font-size:11px;font-weight:700;border:1px solid var(--line2);border-radius:999px;padding:0 7px;color:var(--ink2)}
.atender.seguir.hay .at-cab{background:var(--warnsoft)}.atender.seguir.hay .at-ico{background:#fff;color:var(--warn)}
.atender.seguir.nada .at-cab{background:var(--marca-soft)}.atender.seguir.nada .at-ico{background:#fff;color:var(--marca-osc)}
.exp-volver{margin-bottom:-6px}
.expediente{display:grid;gap:16px;min-width:0}
.exp-cab{display:flex;gap:16px;align-items:center;flex-wrap:wrap}
.exp-quien{flex:1 1 280px;min-width:0;display:grid;gap:4px}
.exp-quien h1{font-size:clamp(22px,2.3vw,28px);line-height:1.15;overflow-wrap:anywhere}
.exp-quien .mut{font-size:14px}
.exp-chips{display:flex;gap:6px;flex-wrap:wrap;margin-top:2px}
.exp-grid{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:16px;align-items:start}
.exp-grid .col{display:grid;gap:16px;min-width:0}
.exp-sec{display:grid;gap:12px}
.exp-sec .c-cab{margin-bottom:0}
.exp-sec h4{margin:4px 0 0}
.exp-sec .tlinea{margin-top:0;max-height:560px;overflow:auto}
.pasos-et{list-style:none;margin:0;padding:0;display:flex;gap:4px}
.pasos-et li{flex:1 1 0;min-width:0;overflow-wrap:anywhere;font-size:11px;font-weight:700;color:var(--dim);display:grid;gap:5px;line-height:1.25}
.pasos-et li::before{content:"";height:5px;border-radius:3px;background:var(--line2)}
.pasos-et li.hecho{color:var(--muted)}.pasos-et li.hecho::before{background:var(--marca-claro)}
.pasos-et li.on{color:var(--marca-osc)}.pasos-et li.on::before{background:var(--marca)}
#fEtapa select{flex:1 1 200px;width:auto}
#fEtapa input{flex:1 1 200px}
.prox.vencida{border-color:var(--badborde)}
.prox.hoy{border-color:var(--warnborde)}
.prox-act{display:flex;gap:12px;align-items:center;justify-content:space-between;flex-wrap:wrap;background:var(--fondo);border-radius:12px;padding:12px 14px}
.prox-act>div{display:grid;gap:2px;min-width:0;flex:1 1 220px}
.prox-act b{font:800 15px var(--disp)}
.prox-act b.vencida{color:var(--bad)}.prox-act b.hoy{color:var(--warn)}
.prox-act small{color:var(--muted);font-size:12.5px}
.prox-form summary{cursor:pointer;font-weight:700;font-size:14px;color:var(--marca-osc);min-height:32px;display:flex;align-items:center}
.prox-campos{display:grid;gap:12px;margin-top:10px}
.rapidos{display:flex;gap:6px;flex-wrap:wrap}
.rapidos .btn{border-color:var(--line2);min-height:36px;padding:5px 12px;font-size:13px}
.auto-prox{display:flex;gap:12px;align-items:center;background:var(--marca-soft);border-radius:12px;padding:12px 14px;color:var(--marca-osc)}
.auto-prox div{display:grid}
.auto-prox b{color:var(--ink);font-size:14.5px}
.auto-prox span{font-size:13.5px}
.auto-env,.exp-citas{list-style:none;margin:0;padding:0;display:grid}
.auto-env li{display:flex;justify-content:space-between;gap:10px;padding:8px 0;border-top:1px solid var(--line);font-size:13.5px}
.auto-env li:first-child{border-top:0}
.auto-env small{color:var(--muted);white-space:nowrap}
.exp-citas li{display:flex;justify-content:space-between;gap:10px;align-items:center;flex-wrap:wrap;padding:10px 0;border-top:1px solid var(--line)}
.exp-citas li:first-child{border-top:0}
.exp-citas li>div:first-child{display:grid;min-width:0}
.exp-citas b{font-size:14px}
.exp-citas span{font-size:13px;color:var(--muted)}
.ec-der{display:flex;gap:6px;align-items:center;flex-wrap:wrap}
.interruptor{display:flex;gap:12px;align-items:flex-start;border:1px solid var(--line);border-radius:12px;padding:12px 14px;cursor:pointer}
.interruptor input{width:22px;height:22px;margin:1px 0 0;accent-color:var(--marca-btn);flex:none}
.interruptor span{display:grid;gap:2px}
.interruptor b{font-size:14.5px}
.interruptor small{font-size:13px;color:var(--muted);line-height:1.4}
.plantillas{display:grid;gap:12px}
.plantillas summary{cursor:pointer;font-weight:700;color:var(--marca-osc);min-height:36px;display:flex;align-items:center}
.plantillas[open]{display:grid;gap:12px}
/* ── Pantallas medianas ── */
@media (max-width:1320px){
  .kpis{grid-template-columns:repeat(6,minmax(0,1fr))}
  .kpi{grid-column:span 2}.kpi:nth-child(4),.kpi:nth-child(5){grid-column:span 3}
}
@media (max-width:1180px){.dos{grid-template-columns:minmax(0,1fr)}.prueba{grid-template-columns:minmax(0,1fr) minmax(0,1fr)}.tel{max-width:420px}}
/* Tableta: barra lateral angosta con íconos */
@media (max-width:1100px){
  .app{grid-template-columns:88px minmax(0,1fr)}
  .side{padding:16px 8px;align-items:stretch}
  .sb-logo{justify-content:center;padding:0 0 12px}.sb-logo div,.sb-k{display:none}
  nav.tabs{gap:4px}
  nav.tabs a{grid-template-columns:1fr;justify-items:center;gap:3px;padding:9px 4px;font-size:11px;text-align:center;line-height:1.2}
  nav.tabs a .lb{white-space:normal}
  nav.tabs a.on::before{left:-8px}
  nav.tabs .cnt{position:absolute;top:4px;right:10px;margin:0;min-width:19px;height:19px;font-size:10.5px;padding:0 5px}
  nav.tabs .cnt.urg:not(:empty)+.cnt{display:none}
  .sb-on{padding:10px 6px;justify-items:center;text-align:center}.sb-on small{display:none}.sb-on b{font-size:11.5px}.sb-on .sb-k2{font-size:0;gap:0}
  .salir{justify-content:center;flex-direction:column;gap:2px;font-size:11px;padding:6px}
  .topbar,.contenido{padding-left:24px;padding-right:max(24px,env(safe-area-inset-right))}
  .cita{grid-template-columns:72px minmax(0,1fr) auto}
  .c-acc{grid-column:2/-1;justify-content:flex-start}
}
/* Conversaciones de un panel: lista → detalle con botón de regreso */
@media (max-width:1000px){
  .bandeja{grid-template-columns:minmax(0,1fr)}
  .bandeja.con-detalle .lista,.bandeja:not(.con-detalle) .detalle{display:none}
  .lista{position:static;max-height:none;overflow:visible}
  .grupo{top:calc(58px + env(safe-area-inset-top))}
  .d-volver{display:inline-flex!important}
  #v-conversaciones.en-detalle>.cab{display:none}
  .prueba{grid-template-columns:minmax(0,1fr)}.tel{max-width:none;height:min(640px,calc(100dvh - 180px))}
}
/* Celular: barra superior fija y navegación abajo */
@media (max-width:720px){
  body{font-size:15.5px}
  .app{display:block}
  .side{position:fixed;left:0;right:0;bottom:0;top:auto;height:auto;flex-direction:row;padding:0 max(4px,env(safe-area-inset-right)) env(safe-area-inset-bottom) max(4px,env(safe-area-inset-left));border-right:0;border-top:1px solid var(--line);box-shadow:0 -6px 20px rgba(20,38,28,.06);gap:0}
  .sb-logo,.sb-on,.salir,.sb-k{display:none!important}
  nav.tabs{flex-direction:row;flex:1;justify-content:space-around;gap:0}
  nav.tabs a{flex:1;min-height:var(--nav-h);padding:8px 2px 6px;border-radius:0;font-size:10.5px;gap:3px}
  nav.tabs a .lb{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:100%}
  nav.tabs a[data-v=probar] .lb{font-size:0}nav.tabs a[data-v=probar] .lb::after{content:"Probar";font-size:10.5px}
  nav.tabs a[data-v=conversaciones] .lb{font-size:0}nav.tabs a[data-v=conversaciones] .lb::after{content:"Chats";font-size:10.5px}
  nav.tabs a.on{background:transparent}
  nav.tabs a.on::before{left:25%;right:25%;top:0;bottom:auto;width:auto;height:3px;border-radius:0 0 3px 3px}
  nav.tabs .cnt{right:calc(50% - 24px);top:5px}
  .topbar{padding:max(8px,env(safe-area-inset-top)) max(12px,env(safe-area-inset-right)) 8px max(16px,env(safe-area-inset-left));min-height:58px}
  .tb-logo,.tb-salir{display:inline-flex}
  .crumb #tbNegocio,.crumb .sep{display:none}
  .crumb b{font:800 16px var(--disp)}
  .pill{padding:5px 10px;font-size:12px;min-width:0;max-width:52vw;overflow:hidden;text-overflow:ellipsis}
  .tb-der{min-width:0}
  .p-pre{display:none}
  .contenido{padding:18px max(16px,env(safe-area-inset-right)) calc(var(--nav-h) + 32px + env(safe-area-inset-bottom)) max(16px,env(safe-area-inset-left))}
  .vista.on{gap:16px}
  .cab h1{font-size:23px}
  .h-ico{width:34px;height:34px}
  .card{padding:16px;border-radius:14px}
  .kpis{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}
  .kpi,.kpi:nth-child(4){grid-column:auto}.kpi:nth-child(5){grid-column:1/-1}
  .kpi>a,.kpi>div{padding:13px}
  .k-ico{width:32px;height:32px;margin-bottom:6px}
  .kpi b{font-size:24px}
  .at-cab{padding:14px 16px}
  .at-it{grid-template-columns:40px minmax(0,1fr) 18px;padding:12px 14px}
  .at-d{grid-column:2;grid-row:2;justify-items:start;display:flex;gap:8px;align-items:center;flex-wrap:wrap}
  .at-f{grid-column:3;grid-row:1/3}
  .filtros{width:100%}
  .seg{width:100%;flex-wrap:nowrap;overflow-x:auto;scrollbar-width:none}
  .seg::-webkit-scrollbar{display:none}
  .seg button{flex:none;min-height:40px}
  .buscar{flex-basis:100%}
  .lista{border-radius:14px}
  .detalle{padding:12px 12px 14px;border-radius:14px;gap:12px}
  .d-quien h2{font-size:18px}
  .av.grande{width:42px;height:42px;font-size:14.5px}
  .d-chip{display:none}
  .barra-acc{padding:10px}
  .barra-acc .btns{width:100%;display:grid;grid-template-columns:repeat(auto-fit,minmax(130px,1fr))}
  .barra-acc .btn{min-width:0;padding:8px 10px;font-size:14px;white-space:normal;line-height:1.2;text-align:left}
  .hilo{height:max(300px,calc(100dvh - 400px - env(safe-area-inset-bottom)));border-radius:12px;padding:10px 8px}
  .msg{max-width:88%}
  .fgrid{grid-template-columns:minmax(0,1fr)}
  .a-res{gap:8px}.a-res li{padding:12px}.a-res b{font-size:24px}
  .cita{grid-template-columns:62px minmax(0,1fr);gap:6px 12px;padding:14px}
  .c-chips,.c-acc{grid-column:2;justify-content:flex-start}
  .c-acc{justify-content:flex-start}
  .c-hora b{font-size:18px}
  .tel{border-radius:28px;padding:7px;min-height:480px;height:calc(100dvh - 230px - env(safe-area-inset-bottom))}
  .tel-cab{border-radius:22px 22px 0 0}.winput{border-radius:0 0 22px 22px}
  .fila2{grid-template-columns:minmax(0,1fr)}
  .precios li{flex-direction:column;align-items:stretch;gap:8px}
  .precios .con-suf{width:100%}
  .guardar{bottom:calc(var(--nav-h) + 10px + env(safe-area-inset-bottom));padding-left:14px}
  .toast{bottom:calc(var(--nav-h) + 14px + env(safe-area-inset-bottom))}
}
@media (max-width:860px){
  .login{grid-template-columns:minmax(0,1fr);grid-template-rows:auto 1fr}
  .l-marca{padding:max(24px,env(safe-area-inset-top)) 22px 26px;gap:16px}
  .l-lista,.l-pie{display:none}
  .l-titulo{font-size:22px}
  .l-lado{place-items:start center;padding:28px 20px 40px}
}
@media (max-width:380px){.a-res span{font-size:11.5px}}
@media (pointer:coarse){.btn.sm{min-height:44px}}
@media (prefers-reduced-motion:reduce){
  *,*::before,*::after{animation-duration:.001ms!important;animation-iteration-count:1!important;transition-duration:.001ms!important;scroll-behavior:auto!important}
}
@media (max-width:1180px){
  .tp-cab{display:none}
  .tp-fila{grid-template-columns:minmax(0,1.6fr) minmax(0,1.2fr) minmax(0,1.2fr);row-gap:8px}
  .tp-pac{grid-column:1/-1}
  .tp-etapa{grid-column:1}.tp-prox{grid-column:2}.tp-auto{grid-column:3}
  .tp-ult{display:none}
}
@media (max-width:860px){.exp-grid{grid-template-columns:minmax(0,1fr)}}
@media (max-width:720px){
  .pac-cab .btns{width:100%;display:grid;grid-template-columns:1fr 1fr}
  .pac-cab .btns .btn{padding:9px 10px}
  .autor{flex-basis:100%}
  .tp-fila{grid-template-columns:minmax(0,1fr) minmax(0,1fr);padding:13px 14px;gap:8px 12px}
  .tp-pac{grid-column:1/-1}
  .tp-etapa{grid-column:1/-1;display:flex;gap:8px;align-items:center}
  .tp-prox{grid-column:1}.tp-auto{grid-column:2}
  .exp-cab{gap:12px}
  .exp-acc{width:100%;display:grid;grid-template-columns:1fr 1fr}
  .exp-acc .btn{padding:8px 10px}
  .prox-act .btn{width:100%}
  .pasos-et li span{display:none}
}